FAQS

© Vélo Vert Magazine

We’ve compiled some of the most frequently asked questions about Marie Eder to help you plan your visit. If you can’t find what you’re looking for here, don’t hesitate to get in touch with our reservations team.  

WHAT TIME CAN I CHECK IN AND CHECK OUT?

You can check in anytime from 3pm on your arrival day. Check out is 10.30 on the day of your departure. We are a small house-keeping team and it is tight to turn around the rooms for our guests. We appreciate your support.

CAN I BRING MY DOG?

Unfortunately we are unable to accommodate dogs, unless they are registered guide dogs.

ARE YOU A FAMILY FRIENDLY HOTEL?

YES! As parents, our aim is to provide a warm welcome for children of all ages. We have travel cots available and high chairs. Please contact us for any other specific requests.

DO YOU PROVIDE BABYSITTING?

We will put you in touch with local babysitters who can come to the hotel.

WHAT TIME IS BREAKFAST?

Breakfast is normally from 8am to 10:30am.

CANCELLATION POLICY

Please refer to your email confirmation at your time of booking.

IS BREAKFAST SERVED ON THE TERRACE?

Yes, whenever the weather allows, breakfast is served on the terrace in a pleasant and welcoming setting.

DO YOU OFFER VEGETARIAN OR GLUTEN-FREE OPTIONS AT BREAKFAST?

Yes, vegetarian options are available. For specific needs (gluten-free, allergies), please let us know in advance so we can accommodate you as best as possible.

IS HOTEL MARIE EDER SUITABLE FOR A BUSINESS STAY

Yes, the hotel is perfectly suited for business stays thanks to its comfort, services, and dedicated offers such as the Soirée Étape.

WHERE IS MARIE EDER?

We are situated at the entrance to the village of Arcangues, and 7km from Biarritz airport, and 4.5km from Biarritz train station.

IS MARIE EDER ACCESSIBLE?

Yes, we have one specially adapted en-suite bedroom. Please refer to our rooms page on the site for details. We welcome assistance dogs. Please do not hesitate to contact us in advance of your stay and we will try to adapt to any requests.

DO YOU HAVE CAR PARKING FACILITIES

We have free on-site parking available for guests.

DO YOU HAVE ELECTRIC VEHICLE CHARGING?

We are working on it and will soon be available. There are also charge points in the village of Arcangues. They are a 5 minute walk from the hotel.

WHAT IS THE SOIREE ETAPE OFFER AT HOTEL MARIE EDER?

A package designed for business travelers. It includes overnight accommodation, breakfast, and an evening dining option, ideal for business trips in the Basque Country.

WHAT TYPE OF BREAKFAST DO YOU OFFER?

We offer a buffet breakfast at €12.50, with a selection of sweet and savory items. Where possible, we prioritize local and organic products.

DO YOU OFFER A LUNCH MENU OR DISH OF THE DAY?

Yes, we offer a lunch menu with a daily special, available Monday to Friday, suitable for both hotel guests and outside visitors.

IS THE HOTEL BAR OPEN TO OUTSIDE GUESTS?

Yes, the bar is open to outside guests. You are welcome to come for a drink even if you are not staying at the hotel.

IS THE HOTEL CLOSE TO THE ARCANGUES GOLF COURSE?

Yes, Hôtel Marie Eder is located right next to the Arcangues golf course, making it an ideal base for golfers

DO YOU OFFER PACKAGES FOR GOLFERS?

Yes, we offer dedicated packages for golfers, including accommodation and golf access. More information is available on the Golf page.

Contact us if you have any questions

Our offer

See our recent offers.

Our family suites provide the perfect solution for those traveling with children. These spacious rooms offer separate sleeping areas, plenty of space for kids to play, and all the comforts of home, so your family can relax and enjoy your holiday.

Perfect for couples or solo travelers, our double rooms are cozy yet stylish. With stunning views of the surrounding countryside and all the modern amenities you need, these rooms offer a peaceful retreat.

Designed for guests with reduced mobility, our accessible room offers easy access and thoughtful touches to ensure a comfortable stay. Enjoy all the charm and comfort of Marie Eder with added accessibility features.